Shipping policy
Free shipping within the Netherlands
Orders with a value of €35,- or more are delivered free of charge within the Netherlands. If the total order value is less than €35,-, a shipping fee of €5,95 will be charged.
Free shipping to Belgium
Orders with a value of €49,- or more are delivered free of charge in Belgium. If the order value is less than €49, a shipping fee of €6,95 will be charged.
Free shipping to Germany
Orders with a value of €79,- or more are delivered free of charge in Germany. If the order value is less than €79, a shipping fee of €6,95 will be charged.
Shipping costs by country
Shipping costs and the minimum order amount for free shipping vary by country.
| Country | Shipping costs | Free shipping from |
|---|---|---|
| Netherlands | € 5,95 | € 35,- |
| Belgium | € 6,95 | € 49,- |
| Germany | € 6,95 | € 79,- |
| Luxembourg | € 9,95 | € 150,- |
| Bulgaria | € 15,95 | € 150,- |
| Denmark | € 14,95 | € 150,- |
| Estonia | € 16,95 | € 150,- |
| Finland | € 24,50 | € 199,- |
| France | € 13,95 | € 150,- |
| Greece | € 32,50 | € 299,- |
| Hungary | € 14,95 | € 150,- |
| Ireland | € 12,95 | € 150,- |
| Italy | € 14,95 | € 150,- |
| Croatia | € 14,95 | € 150,- |
| Latvia | € 17,95 | € 150,- |
| Lithuania | € 14,50 | € 150,- |
| Austria | € 13,95 | € 150,- |
| Poland | € 14,95 | € 150,- |
| Portugal | € 14,95 | € 150,- |
| Romania | € 17,50 | € 150,- |
| Slovenia | € 14,95 | € 150,- |
| Slovakia | € 14,95 | € 150,- |
| Spain | € 14,50 | € 150,- |
| Czech Republic | € 14,50 | € 150,- |
| Sweden | € 17,95 | € 150,- |
The minimum order amount for free shipping is calculated before shipping costs.
PostNL, DHL and DPD
At Prima Diervoeding, packages are shipped via PostNL, DHL and DPD. After placing an order, you can track it using a Track & Trace number. You can find the Track & Trace in your personal account or on the relevant carrier's website.
The carrier used depends on the weight of your order. Orders weighing up to 10 kilos are shipped with DHL. All orders weighing more than 10 kilos are shipped with PostNL.
Your package will be shipped once payment has been received. Did you place your order on a business day before 15:00? Then, provided the products are in stock, your order will be shipped the same day.
International orders
Is your country not listed in the table? Please contact our customer service for the correct rate.